Cookies and Data Policy

General

Protecting your personal data during its collection, processing, and use while you visit our website is an important matter to us. We handle your personal data confidentially and according to the legal data protection regulations as well as according to this data privacy statement.

Responsible party: Trio Engineering Company Limited, Hongkong, Block J, 5/F., Phase 2, Kaiser Estate,51 Man Yu Street, Hung Hom, +852 2765 8787

Visiting the Homepage

You can visit our homepage without registering yourself or providing personal details.

Log Files

With every access of a user on our website and with each access of a file, data concerning these events are automatically collected and stored in a log file. In detail, the following data are stored about each access:

  • IP address of the requesting device.
  • Name of the accessed file.
  • Date and time of the access.
  • Requested webpage.

The storage exclusively supports internal system-related and statistical purposes. We use this information to continuously improve and update our website in order to increase its attractiveness (safeguarding legitimate interests). The basis of law for this is Article 6 Section 1 Letter f of the General Data Protection Regulation (GDPR) (safeguarding legitimate interests).

The recorded data will not be pooled together with other data sources, in particular data which permits an association with a particular person.

Cookies

Our website uses cookies. Cookies are small text files that make it possible to save specific information related to the user on the terminal device of the user while the user uses the website. Cookies enable us to determine, in particular, the frequency of use and the number of users of web pages, to analyze website activity behaviours, and to design our offering in a more customer-friendly manner. The basis of law for this is Article 6 Section 1 Letter f of the General Data Protection Regulation (GDPR).

Most of the cookies we use are so-called “session cookies.” These cookies are automatically deleted at the end of your visit. Other cookies remain saved on your terminal device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

If you do not wish that we recognize information about your computer, please configure your browser so that it deletes cookies from your computer’s hard drive, blocks all cookies, or warns you before a cookie is saved. However, in those cases, not all functions of this website may be available to you.

If you leave our website through a link and reach the site of a third party, it can happen that the addressee of the clicked-on target site sets cookies. We are not legally responsible for these cookies. Please refer to the data privacy policies of those third parties concerning the use of such cookies and the information recorded in them.

First-party Cookies

First-party cookies guarantee functions without which you would not be able to use this website as intended. These cookies are used exclusively by us and are therefore first party cookies. Unconditionally required cookies cannot be deactivated via the function of this page. You can generally deactivate cookies in your browser at any time.

WP Statistics

On our website, we use the WordPress analysis plug-in “WP Statistics” (https://wp-statistics.com). This analysis tool collects statistics on the general use of our website through anonymised data. The legal basis is Article 6 Paragraph 1 Letter (f) of the General Data Protection Regulation (GDPR). Our legitimate interest lies in optimising and commercially operating our website. No user profile is created and no cookies are set or needed. You can obtain more information by reading the data protection policy of WP Statistics: https://wp-statistics.com/privacy-and-policy.

Third-party Cookies (Cookies requiring consent)

In addition to the consent free cookie, we also use third-party cookies. Without these cookies, certain functions on this website, such as displaying Google Maps, are not possible. These third parties may set cookies while you are visiting our website. Please visit the third party websites for more information about their use of cookies.

If you have chosen not to grant or revoke your consent to the use of cookies requiring your consent, you will only be provided with the functionality of our website that we can ensure the use of without these cookies.

Your cookie settings for this website

YouTube

Our website uses an embedded YouTube Player for the display and playback of videos. The operator of the video platform YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you view a page on our website containing an embedded YouTube Player, a connection to the servers of YouTube/Google is established. In the process, your IP address along with the URL of the retrieved video is transmitted to the server. If you are logged into Google, YouTube/Google can assign this information to you and process it in your personal profile. If you do not wish Google to collect data about you and link it to your personal profile, you must log out of Google before visiting our website. Further information about the collection and use of your data by YouTube can be found in YouTube’s data protection statement at https://policies.google.com/privacy?hl=en

Use of Personal Data You Make Available to Us

Personal data such as your name, your address, telephone number, or electronic mail address are not collected unless you provide this data voluntarily.

We call your attention to the fact that transferring data in the Internet (for example, during communication by electronic mail) is subject to security breaches. It is not possible to completely protect such data against access by third parties.

Inquiries and Contracts

Insofar as you have made personal data available to us, we use these solely for the purpose of technically administering the website and fulfilling your wishes and requests, in particular for processing a contract made with you, or for answering your inquiry.

If you have made inquiries through our contact form, the information from the contact form, including the contact data you have entered into the form, will be saved by us to process your inquiry and in the event of follow-up questions. The basis of law for this is Article 6 Section 1 Letter b of the General Data Protection Regulation (pre-contractual measures and performance of the contract).

Forwarding, selling, or otherwise transferring your personal data to companies outside the Crespel & Deiters Group does not occur; excepting that:

  • This is necessary to conclude the contract. Thus it can be necessary, for example, that for product orders, your address and order data are forwarded to our suppliers.
  • You have previously consented to it.

The basis of law for this is Article 6 Section 1 Letter b of the General Data Protection Regulation (performance of the contract) and Article 6 Section 1 Letter a of the General Data Protection Regulation (consent).

Other Advertising and Customer Relations Management

Without your permission, we use personal data only within the legally permitted scope; that means, for customer relations management and sending advertisements by mail. We do not use your electronic mail address, fax number, or telephone number for advertisements without your express consent. The basis of law for this is Article 6 Section 1 Letter f of the General Data Protection Regulation (protection of legitimate interests).

You can object to the use of your data for the purpose of direct marketing at any time and then will not receive further advertisements from us.

Duration of Storage

We delete your data if they are no longer needed after processing an inquiry or termination of the contract. Excluded from this are data which we are not yet allowed to delete due to legal obligation (e.g., documents which are to be retained according to tax law and commercial law) and data which we need to represent legitimate interests; in particular, for asserting claims or for direct marketing.

Your Rights

You have the following rights if the respective legal requirements are met:

  • You have the right to receive information about the personal data saved about you. (Article 15 GDPR).
  • You have the right to request the correction of incorrect information (Article 16 GDPR).
  • You have the right to request the deletion (Article 17) or restriction of processing (Article 18 GDPR) of data which is no longer required. Insofar as statutory retention obligations exist; e.g., for business correspondence under commercial law and tax law or another statutory exception, data will not be deleted, but only their processing will be restricted.
  • You may at any time object to the processing of your data for direct marketing purposes and, for special reasons, also to the further processing of your data (Article 21 GDPR).
  • You have the right to data transferability (Article 20 GDPR); that is, the right to request the data you have provided us in a structured, current, and machine-readable format and to transmit this data to another person responsible without our interference; if necessary, you also have the right to request that we transmit the data directly to another person responsible if this is technically feasible.

Right of objection: In accordance with Article 21 Section 2 GDPR, you may object to the processing of your data for direct marketing purposes at any time. The processing of your data will then be restricted to other purposes for which it is necessary, and will no longer be processed for direct marketing. Furthermore, you can also object to the additional processing of your data if there is a special reason.

To assert your rights, please contact the responsible party named above.

If you believe that the processing of your data violates data protection law, you can complain to a supervisory authority (Article 77 GDPR).